How Patient Safety Lessons Are Transforming Employee Investigations

Lessons learned from the patient safety movement are influencing an area of business that touches millions of workers around the world: human resources.

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"Communication is the Vehicle for Building Relationships"

Don Berwick shares why effective communication is essential to earn trust, develop strong relationships, and build will for change.

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Improvement Catalyst Coaching helps teams and leaders at all levels advance health justice and make lasting systemic change by using effective communications strategies to tell powerful stories.

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